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SHIPPING AND DELIVERY

Delivery Information

Standard Shipping - 1 to 6 business days
Optional: use our new calendar selector at checkout to specify an exact delivery date

Express Shipping - Complimentary shipping over £500 - 5-7 DAYS

Overnight Shipping - 2-3 business days

Same Day/Next Day Hand Delivery
Only available for eligible local London postcodes
Also available on Sundays

All orders are processed within the same day or 1 business day (excluding weekends and holidays) after receiving your order confirmation email depending on the time of day and shipping method. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout depending on the calendar selection made on the cart page, your zip code, shipping method and products in your cart.

Same Day/Next Day Hand Delivery
We offer same-day/next-day delivery by our in-house courier service for an extra rush charge. Hand Delivery is only available to all of London. Please note that our courier service is used for same-day or next day deliveries only for eligible post codes, or if specified in advance via special request.

International Shipping
All international orders are shipped via FedEx or UPS and costs vary depending on the country selected at checkout. The countries that we currently ship to are listed below. Check back frequently as we continuously update our serviced countries. We cannot deliver to PO Boxes, APO/FPO addresses and select U.S. Territories.

*Shipping costs shown at the time of order placement is inclusive of all duties and taxes for the country specified.

Australia
Austria
Belgium
Canada
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Guernsey
Hong Kong
Hungary
India
Ireland
Israel
Italy
Jamaica
Japan
Latvia
Liechtenstein
Lithuania
Luxembourg
Macao
Malaysia
Mexico
Monaco
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Puerto Rico
Saint Lucia
San Marino
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Taiwan
Thailand
United Arab Emirates
United Kingdom

For further information or assistance please email: info@raiearoses.com
Shipping & delivery
Delivery will be deemed to have taken place at the time Raiea Roses places an order in the possession of any carrier service for customer delivery.
Raiea Roses is not responsible nor liable for lost, stolen or damaged goods once an order leaves our possession.
The Buyer assumes full responsibility for any local taxes, customs duties or any other fees that may apply to their order. It is the customer’s obligation to be aware of and comply with any such charges imposed by local authorities.
If the customer choose a specific delivery date when placing your order, we will do our best to arrange delivery for that day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. Once your order is in the hands of the carrier we have no control over the delivery process and we recommend you choose a delivery date at least one day early to avoid disappointment.